The error code tells you which of four things happened. Read it before you retype anything.<\/p>\n
Usually a typo the field is hiding. Mobile keyboards capitalise the first letter and autocorrect a lowercase username into a word. Turn autocorrect off or paste from a notes app. If the password is definitely right, check the expiry date \u2014 expired lines return 401 while the panel still lists the account.<\/p>\n
You are at the stream limit. A player left open on a phone in another room blocks the TV and the message is identical to a wrong password. Force-stop it. If nobody else is watching, ask support to clear the counter \u2014 normal request, takes seconds.<\/p>\n
The request never arrived. Check the connection before touching credentials.<\/p>\n
Xtream signs the login with a timestamp. A few minutes of drift and every attempt fails on a correct password. Automatic time, then retry.<\/p>\n
Pasting a full M3U into the username box is the most common mistake on the page. Host, username, password \u2014 three boxes.<\/p>\n
The credentials are circulating. Change the password; it kills every other session at once.<\/p>\n
In the order email, and in the panel under the account row. If neither is to hand, support reads it off the line in one message. Guessing at it wastes an evening.<\/p>\n
Change it in the panel, then update every device before you close the tab \u2014 the old password stops working everywhere at once, including on the TV in the other room.<\/p>\n
Your panel login gets you into the billing area. The line has its own username and password, and they are what goes into the player. Mixing them up returns 401 every time and looks like a wrong password on a correct account.<\/p>\n
Then it is the account, and only support can see why. Send the exact error and the device name<\/a> \u2014 that is the whole ticket.<\/p>\n Every device and every error code, indexed in one place: IPTV setup and troubleshooting<\/a>.<\/p>\nOther fixes<\/h2>\n