{"id":6092,"date":"2025-02-23T08:58:40","date_gmt":"2025-02-23T08:58:40","guid":{"rendered":"https:\/\/novaiptv.org\/?page_id=6092"},"modified":"2025-02-23T08:58:40","modified_gmt":"2025-02-23T08:58:40","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/novaiptv.to\/sv\/refund-policy\/","title":{"rendered":"Refund Policy &#8211; Nova IPTV"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6092\" class=\"elementor elementor-6092\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b9057c0 e-flex e-con-boxed e-con e-parent\" data-id=\"b9057c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b1437 elementor-widget elementor-widget-html\" data-id=\"f6b1437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<body style=\"font-family: Arial, sans-serif; line-height: 1.8; color: #000; background-color: #111; max-width: 900px; margin: 40px auto; padding: 30px; border-radius: 10px; box-shadow: 0px 0px 20px rgba(255, 255, 255, 0.1);\">\n\n    <h1 style=\"color: #ff0000; text-align: center; font-size: 28px; margin-bottom: 20px; text-transform: uppercase;\">Refund Policy - Nova IPTV<\/h1>\n\n    <p style=\"font-size: 18px; text-align: justify; color: #000; background-color: #fff; padding: 10px; border-radius: 5px;\">At <strong>Nova IPTV<\/strong>, we strive to provide the best IPTV service experience. Please read our refund policy carefully before purchasing.<\/p>\n\n    <h2 style=\"color: #ff0000; font-size: 22px; margin-top: 30px;\">1. Trial Before Purchase<\/h2>\n    <p style=\"font-size: 17px; text-align: justify; color: #000; background-color: #fff; padding: 10px; border-radius: 5px;\">We highly recommend that all new customers purchase a <strong>trial package<\/strong> before committing to a <strong>monthly subscription<\/strong>. This ensures that the service meets your expectations and works smoothly on your device.<\/p>\n\n    <h2 style=\"color: #ff0000; font-size: 22px; margin-top: 30px;\">2. Refund Eligibility<\/h2>\n    <ul style=\"font-size: 17px; padding-left: 20px; color: #000; background-color: #fff; padding: 10px; border-radius: 5px; list-style-type: square;\">\n        <li>If you <strong>did not purchase a <\/strong><a href=\"https:\/\/novaiptv.to\/sv\/iptv-free-trial-canada-2025\/\">trial and experience issues with our service<\/a>, you may request a refund within <strong>36 hours of your purchase.<\/li>\n        <li>Refunds are <strong>not available<\/strong> for customers who have used the <a href=\"https:\/\/novaiptv.to\/sv\/iptv\/canada\/\" title=\"IPTV Kanada 2025 \u2013 Den ultimata guiden till Nova IPTV (abonnemang, enheter och gratis provperiod)\"  data-wpil-monitor-id=\"154\">trial before purchasing the full plan<\/a>.<\/li>\n        <li>Refunds will only be issued if the service is <strong>not working due to issues on our end<\/strong>.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #ff0000; font-size: 22px; margin-top: 30px;\">3. Non-Refundable Situations<\/h2>\n    <ul style=\"font-size: 17px; padding-left: 20px; color: #000; background-color: #fff; padding: 10px; border-radius: 5px; list-style-type: square;\">\n        <li><strong>After 36 hours<\/strong> of purchase.<\/li>\n        <li>If the issue is due to your <strong>internet connection, device compatibility, or third-party application issues<\/strong>.<\/li>\n        <li>If your <a href=\"https:\/\/novaiptv.to\/sv\/\">IPTV provider blocks the service<\/a> in your region.<\/li>\n        <li>If the service is <strong>misused, shared, or resold<\/strong>, violating our terms of use.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #ff0000; font-size: 22px; margin-top: 30px;\">4. Refund Process<\/h2>\n    <ul style=\"font-size: 17px; padding-left: 20px; color: #000; background-color: #fff; padding: 10px; border-radius: 5px; list-style-type: square;\">\n        <li>To request a refund, contact our <strong>support team<\/strong> within the eligible period.<\/li>\n        <li>Refunds, if approved, will be processed within <strong>3-7 business days<\/strong>.<\/li>\n        <li>The refund will be sent to the original payment method.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #ff0000; font-size: 22px; margin-top: 30px;\">5. Service Support<\/h2>\n    <p style=\"font-size: 17px; text-align: justify; color: #000; background-color: #fff; padding: 10px; border-radius: 5px;\">If you experience any issues, please contact our support team first. We are happy to assist in troubleshooting problems before considering a refund.<\/p>\n\n    <p style=\"text-align: center; font-size: 18px; margin-top: 30px; color: #000; background-color: #fff; padding: 10px; border-radius: 5px;\"><strong>By purchasing our service, you agree to this Refund Policy.<\/strong><\/p>\n\n    <p style=\"font-size: 18px; margin-top: 30px; color: #000; background-color: #fff; padding: 10px; border-radius: 5px;\"><strong>\ud83d\udce7 Support Contact:<\/strong> <a href=\"mailto:support@novaiptv.org\" style=\"color: #ff0000; text-decoration: none;\">support@novaiptv.org<\/a><\/p>\n    <p style=\"font-size: 18px; margin-top: 10px; color: #000; background-color: #fff; padding: 10px; border-radius: 5px;\"><strong>\ud83c\udf0d Website:<\/strong> <a href=\"https:\/\/novaiptv.to\/sv\" style=\"color: #ff0000; text-decoration: none;\">https:\/\/novaiptv.to<\/a><\/p>\n\n<\/body>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy &#8211; Nova IPTV At Nova IPTV, we strive to provide the best IPTV service experience. Please read our refund policy carefully before purchasing. 1. Trial Before Purchase We highly recommend that all new customers purchase a trial package&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6092","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/pages\/6092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/comments?post=6092"}],"version-history":[{"count":0,"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/pages\/6092\/revisions"}],"wp:attachment":[{"href":"https:\/\/novaiptv.to\/sv\/wp-json\/wp\/v2\/media?parent=6092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}